Privacy Policy

At Giggle Garden, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility or website.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, contact number, email address, child’s name and age, booking details, and payment information.

Usage Data: Information related to your visit to our website (e.g., browser type, pages viewed, time spent).

Photographs/Videos: Images or videos captured during events or play sessions, used only for promotional purposes (with prior consent).

2. How We Use Your Information

We use your information to:

Confirm and manage bookings for play sessions, parties, or events.

Respond to your inquiries or customer service requests.

Send important updates, offers, or event notifications.

Improve our services and website functionality.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Your data may be shared only when:

Required by law or legal processes.

Necessary to process payments (e.g., with payment gateway providers).

Authorized by you for promotional use (such as photos on social media).

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Retention of Data

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to:

Access or update your personal information.

Request deletion of your data, where legally permitted.

Withdraw consent for promotional photo use at any time.

To make such requests, please contact us at the details provided below.

7. Third-Party Links

Our website or communication may contain links to third-party websites. We are not responsible for the privacy practices of these sites and recommend reviewing their privacy policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services after updates means you accept the revised policy.